What is EPOS?
EPOS stands for electronic point of sale. Invented in 1992, it was designed to simplify the sales process, evolving over time to assist with the management of all areas of business.
EPOS goes beyond a cash register; it is an intelligent web-based system that businesses can rely on for reporting, staff, stock, customer loyalty and promotions management, along with many other features. It can integrate with other systems, such as accounting software or hotel PMS, or even connect to websites or ordering apps to allow for more commerce options.
What is the difference between a cash register and an electronic point of sale system (EPOS)?
A cash register is limited in its functionality allowing for the management of sales only. An EPOS system can assist in driving a business’ efficiency with an intuitive back-office system that saves time and maximises profits. EPOS offers a far greater selection of functions such as, inventory and stock management, staff management, customer loyalty schemes and marketing incentives, plus much more…
What are the key things I should look for in an EPOS system?
- Ease of Use
Whether you’re introducing a new point of sale solution or introducing a new member of staff, you need a system that is easy-to-use and slips straight into your operation. When designed with the end-user in mind, EPOS will be easy to learn and operate.
- Customer Support
Though most EPOS systems are pretty fool proof you may experience a technical issue from time to time, and when you do you’ll need an EPOS expert on the other end of the phone to help you! When picking an EPOS system, make sure you don’t forget the value of a 7-day-a-week reliable service.
- Integration
Use Deliveroo for your takeaway deliveries or Sage for your accounts? It’s worth considering your current programs and choosing an EPOS System that will integrate with them. Allowing you to manage your whole operation more efficiently.
- Versatility and Scalability
Whether you’re an independent retailer or setting up a multi-site empire, you’ll want an EPOS System that can fit with your business’ individual needs. And when it’s time for your business to grow then you’ll need an EPOS system that will be able to grow with you! A good EPOS system will allow for integration across multiple sites, meaning you can manage your entire business from anywhere.
- Security
Protecting your sales data and personal data is important so you’ll want an EPOS system that is secure. Look out for systems that assist with deterring and investigating internal fraud for extra protection.
What do EPOS Systems offer as an EPOS provider?
EPOS Systems have been innovating for 40 years, helping an ever-changing industry adapt, improve, and excel, by providing easy-to-use, feature-perfect products.
With EPOS Systems you will receive reliable and knowledgeable support 7 days a week and a full suite of point-of-sale solutions tailored to your business’ needs.
Do EPOS Systems offer support?
EPOS Systems’ software is designed to be easy to use, but training is still provided with every installation so you’re ready to get started straight away, worry-free.
And if you ever need further assistance, EPOS experts are on call 7 days a week.
Can EPOS Systems offer a software only POS solution?
EPOS Systems pride themselves in offering personalised point of sales solutions and can be as flexible as possible to your business’ requirements. Software only solutions are available depending on the compatibility of the hardware. Our sales team would be delighted to discuss options with you.
What is a complete EPOS system?
A complete EPOS system includes a point-of-sale screen, customer display screen, a cash drawer, receipt printer and fully installed and programmed cloud back-office software.
What point of sale hardware do EPOS Systems supply?
EPOS Systems offer a full suite of point-of-sale hardware including handheld devices, mobile and self-service kiosks.
Is EPOS Systems’ software cloud based?
Absolutely! Meaning you can manage your entire business in real time from anywhere in the world.
What payment providers do EPOS Systems work with?
EPOS Systems’ software integrates with Dojo, Paymentsense and Elavon. A non-integrated option would be available should you wish to use a different provider.
Can EPOS Systems’ software integrate with other systems?
From payment gateway providers and staff resource management to security, accounting, e-commerce and hotel management; EPOS Systems’ software integrates with many third-party applications allowing you to streamline your business.
I’d like an EPOS demonstration. How can I set this up?
Arrange a remote or in person demonstration via EPOS Systems’ sales team, they’ll be delighted to help!