Modern consumers expect frictionless, timely transactions and failing to provide this can cost you sales. In fact, according to a study from the US, half of all customers will not wait longer than 3 minutes in a store.

Most retail and hospitality businesses have experienced that moment when there’s a queue of customers, and then, the internet goes down. In a world where consumers aren’t prepared to wait, the ability to take payments shouldn’t depend on the strength of a business’ Wi-Fi signal.

And it’s not only sales that are lost, when digital payments are disrupted, it also impacts a business’ reputation, the confidence of its staff, its brand trust and customer experience. A frictionless customer experience is invisible, a friction-filled experience is very visible.

Which is why it’s so important to purchase a POS system that can keep you trading even when you’re offline. Offline mode acts as a safety net, ensuring transactions continue even when the connection doesn’t.

Thankfully, EPOS Systems' pioneering POS solutions allow you to continue smoothly with your day-to-day operation even without Wi-Fi. And when your internet is back up and running, you can send all your sales data to your cloud back office, ready for reporting.

Many businesses also trade in environments where Wi-Fi simply can’t be guaranteed or is not available at all — markets, festivals, pop-ups or outdoor events.

No Wi-Fi, no problem! EPOS Systems’ portable and powerful POS solution, TouchPoint lite operates over 4G connectivity and requires minimal set-up.

Offering all the functionality of our complete POS system, from a lightweight, mobile device. Choose just one or multiple integrated devices depending on the size of your operation; and allow your whole team to take orders and payments all from the palm of their hand.

In conclusion, point of sale downtime is no longer acceptable. Modern consumers won’t wait and businesses can’t afford to lose sales, reputation or trust. Offline capability is no longer a nice-to-have, it’s a must-have.

Looking for a POS solution that can keep you trading even when you’re offline? We can help! Call us today on 0333 577 6001 or submit your details below.