EPOS

Why Your Local Garden Centre is Growing

The UK has an estimated 2300 garden centres, with Dobbies Garden Centres being the largest chain owning almost 80 sites.  

More than just nurseries, modern garden centres are a destination, offering a multitude of retail offerings and concessions, as well as having a focus on food and beverage. 

So, why is the garden centre scene changing? 

By diversifying their products and services, garden centres have seen a huge increase in footfall, dwell time and revenue. Garden centre cafés now contribute around 20% of turnover. 

With 68% of UK adults visiting a garden centre at least once last year, there’s a whole lot of opportunity. 

But what attracts people to visiting their local garden centre? 

  • Car Parking 

    Often on the outskirts of towns and cities, garden centre visitors normally benefit from large, free car parks.  

  • Space 

    Again, due to their location, garden centres usually have a large footprint allowing for ample leisurely browsing space. 

  • Facilities  

    On the hunt for a new house plant?  In need of a new scarf? Or just desperate for some smashed avocado on toast? Garden centres now offer flexible facilities that complement all kinds of lifestyles.  

  • Family Friendly 

    Garden centres are the perfect rainy day, family friendly destination. Many offering play areas, animal encounters and even aquariums. 

  • Social Experience and Events 

    From Halloween displays to Santa’s Grotto, garden centres are fast becoming the destination for seasonal events. Not only does theming encourage organic public social media sharing, it also creates social experiences for the local community. 

  • Botanical Trends 

    Botany is booming. Consumers are keen to create calm living environments by bringing the outdoors indoors.  

  • Grow Your Own 

    35% of UK adults ‘grow their own’ herbs, fruits and vegetables. And the trend is growing, with 43% of the next green fingered generation (those under 40) activate in vegetable cultivation. 

  • Environmental Movement  

    With a worldwide emphasis on sustainability, many garden centres have seized the opportunity to educate and influence their customers in how to implement sustainable practices. From organic gardening solutions, to creating compost and saving water, garden centres are providing the products and guidance needed to maintain a more environmentally friendly lifestyle. 

  • The Pandemic Effect 

    Whilst many businesses remained closed during the national lockdowns, garden centres were one of the first places to be allowed to reopen. The government deemed garden centres as a necessity, allowing Brits to purchase garden supplies, giving them an opportunity to connect with their outdoor spaces. 

    And let’s not forget all the pandemic provoked home improvements! Being confined to their own properties made the nation more appreciative of their own space, and saw many undertaking home enhancement projects both indoors and outdoors. In fact, over 7 million people began gardening during the pandemic, and data suggests garden centre trade shows no sign of slowing down. 

Are you a garden centre retailer? Whether you own a small, independent garden shop, or are a multi-site owner, we have the EPOS expertise to assist in the smooth operation of your business. Call us today to find out how we can help. 

Sources:
https://www.savills.co.uk/research_articles/229130/349031-0 

https://hta.org.uk/news/hta-market-update-shows-a-mixed-start-to-2025-for-garden-centres 

https://www.marvells.co.uk/blog/the-evolution-of-garden-centres-from-plants-to-lifestyle-destinations 

https://www.bbc.co.uk/news/uk-52638002#:~:text=Garden%20centres%20have%20become%20the,gardens%20open%20virtually%20amid%20lockdown 

https://www.cladcodecking.co.uk/blog/post/uk-gardening-statistics#:~:text=in%20their%20gardens.-,Key%20Statistics%3A,herbs%2C%20fruits%2C%20and%20vegetables.&text=In%202021%2C%20nearly%20three%20out,vegetable%20patches%20in%20their%20gardens. 

https://www.aandslandscape.co.uk/20-of-the-best-garden-industry-statistics-for-2024/ 

 

 

Holiday and Caravan Park Point of Sale (POS)

Statistics show that 52% of Britons would choose a staycation over an international break. Which is great news for the many holiday, touring and caravan parks across the UK.

With clients including Morris Leisure and Barkers Leisure, EPOS Systems are well-versed with the point of sale needs of holiday parks.

Running a caravan or holiday park takes a lot of time, passion and hard work. As the demands of holiday-makers increases, parks now often consist of multiple food, beverage and retail facilities alongside their accommodation offering. But support from a well-established, individualised point of sale solution can help.

With EPOS Systems’ software your holiday, touring or caravan park can benefit from:

An Efficient Operation

  • Easy-to-use products that keep training and operations simple

  • Integration with other applications, such as accounting, removing manual processing hours

  • Cloud-based access so that you can manage the operation from wherever you like, whenever you like

Valuable Reporting

  • Real-time reporting that provides you with the data to evaluate your park’s food and beverage/retail performance and drive it forward

Measure staff performance

  • Track revenue, costs and transactions

  • More detailed reports allowing you to drill down into the business

Easy Stock Management

  • Keep a digital track of your stock

  • Use reporting to highlight best and worst selling products to avoid low or unused stock

  • Automate purchase orders to your suppliers when a product is running low in stock

Additional Revenue Opportunities

  • Use your point of sale system to advertise for you with a customer facing screen. Generate additional revenue from ad sales or promote your own events

  • Add merchandise or park event tickets to your point of sale

Manage Memberships

  • Issue membership cards for holiday home owners, allowing them to add credit or automatically apply discounts

If you’re thinking about a new point of sale for your holiday park then give us a call today on 0800 059 0991.

Find out if your POS system can work without Wi-Fi

Yes, any decent point of sale (POS) machine should allow you to continue to utilise the vast majority of features without Wi-Fi. Although there may be a small number of functions that you might need to wait to use until you have a connection.

EPOS Systems' pioneering POS systems allow you to continue smoothly with your day-to-day operation even without Wi-Fi. And when you're internet is back up and running, you can send all your sales data to your cloud back office, ready for reporting.

But what if you're running a market stall or a pop-up and don't have access to Wi-Fi?

No Wi-Fi, no problem! Our brand new portable and powerful POS solution, TouchPoint lite operates over 4G connectivity and requires minimal set-up. Making it perfect for festivals, pop-up food stalls, small businesses, beer gardens, plus many more...

Offering all the functionality of our complete POS system, from a lightweight, mobile device. Choose just one or multiple integrated devices depending on the size of your operation; and allow your whole team to take orders and payments all from the palm of their hand.

TouchPoint lite also integrates with Stripe, who are one of the world’s leading payment processing platforms.

If you're looking for a portable POS solution then give our EPOS Experts a call today.

Christmas Tech Tips (For Hospitality)

'Twas the night before Christmas, when all through the house. Not a creature was stirring... expect those in hosp!

Christmas, well-known as the busiest time of year for the hospitality sector. In fact, this year is set to be busier than the last, with Britons due to spend £12.3bn at hospitality venues over the festive period. That's an increase of 2.3% from 2023.

So with everyone rushed off their festive feet, it's the perfect time to put your hospitality tech through its paces to ease some of the burden.

We've pulled together some top tips of how you can get EPOS Systems' hospitality tech working for you over the festive period:

Menu Pre-Orders

Avoid the kitchen bottleneck and manage waste more effectively by requesting menu pre-orders. Simply use the custom field on our hospitality ordering app to collect menu choices from each of your diners.

Pop-Up Payments

Perfect for pop-ups, Christmas markets, small businesses and more... TouchPoint lite is a powerful and portable point of sale solution. Operating over 4G connectivity with minimal set up, it allows you to take orders and payments all from one lightweight device.

Reservation Deposits

There's nothing worse than a no-show, particularly when you could have sold that table 10 times over! Our reservations package enables you to request a deposit payment at time of booking, allowing to manage your stock, staff and table plan more confidently.

Digital Orders

Let your team and your customers enjoy a smoother and swifter service with digital order pads. Giving staff menu information in the palm of their hand, allowing them to send orders straight from the table to the kitchen.

Manage Kitchen Orders

It may be cold outside, but it's definitely hot in the kitchen! Keep your orders in check with our kitchen order management system. Speed up service, turn tables over quicker and maintain exceptional customer experiences even at the busiest time of the year.

Christmas Ticketing

Running a Christmas event? Our ticketing solution provides an affordable way to manage and sell tickets for all kinds of events. Use the scanner app on entry to beat the queues!

Manage Christmas Stock

Whether you're selling mince pies or mulled wine, never run out of your best sellers with our stock management software. Providing all the data you need to drive sales revenue, manage inventories and even plan for next Christmas!

Maximise Christmas Revenue

Use our hospitality ordering app to maximise revenue by creating Christmas categories selling all your festive goods. From Christmas hams to Christmas hampers, let your customers make orders at the click of a button.

Contact us today for more information about how our hospitality tech can help you manage the Christmas chaos.

Intuitive EPOS for The Grampian Transport Museum

This case study was originally published by our point of sale partner, ICRTouch, on 6th September 2024.

Located in the historic village of Alford, the Grampian Transport Museum boasts an impressive range of transport exhibits, from travelling chariots of the 1800’s to some of the fastest cars ever made. The venue showcases hundreds of transport artefacts and operates a newly refurbished tea room, reception and shop, alongside which they offer a range of visitor services from tours and talks, to hiring meeting rooms for private functions and more.

In order to streamline day to day operations, The Grampian Transport Museum reached out to an Authorised ICRTouch Gold Partner, EPOS Systems, for a range of intuitive EPOS solutions to meet their needs.

The brief - Streamlined communication and enhanced operational efficiency

The museum team were looking for a system that enabled them to create a seamless process between front of house and kitchen teams, streamlining communications and speeding up service. They needed a solution that’s easy-to-use, efficient and can be installed quickly, with minimal disruption during business hours.

Due to the range of services they offer and various revenue streams across the tea rooms and retails shops, intelligent reporting was also a requirement, in order to gain a complete bird’s eye view of the museum’s entire operations.

In order to effortlessly upgrade their existing systems, the Museum reached out to our Authorised Gold Partner, EPOS Systems, who listened carefully to their needs and suggested a range of solutions.

The solution - Robust and reliable systems that streamline operations

The EPOS Systems team decided to implement the following solutions to meet the customer’s needs:

The experienced EPOS Systems team were able to accommodate the museum’s tight timescale for replacing their old POS systems by installing the new ICRTouch ecosystem remotely.

The result - Efficient service and informed business decisions

The systems provide the museum with an easy to use and efficient solution that streamlines communication between front of house and kitchen teams, allowing them to carry out day-to-day operations more seamlessly.

The customer especially loved the system’s stock management features. Having input all stock information and menu recipes, they’re using these features to get a better handle on the museum’s stock control and gain an understanding of where cost cuts can be made.

The museum now benefits from a solution that covers every aspect of the business, allowing them to streamline operations, boost revenue and make informed decisions at the same time.

“We implemented ICRTouch's TouchPoint with support from DigiTickets to take control of our kitchen and food functions in the museum, and give us full visibility of waste, sales and profitability in a way we’ve never had before. The EPOS Systems team were very helpful and delivered the project on time, to our needs and requirements. The team find the new ways of working simpler and it’s helping them to save time to better serve our visitors.”

Case Study: The Beatles Story

This case study was originally published by our point of sale partner, ICRTouch, on 30th July 2024.

The Beatles Story benefit from streamlined operations

The Beatles Story is an award-winning museum located in Liverpool. Based in the band’s birthplace, the venue offers a unique immersive experience, sharing stories about the band’s journey and music. The business opened in 1990, and by its 25th anniversary, it had welcomed more than four million visitors and boosted the Liverpool economy by approximately £300m.

In order to efficiently tackle the high footfall the venue experiences, The Beatles Story reached out to an Authorised Gold Partner, EPOS Systems for a range of industry leading, reliable EPoS solutions.

The brief - The importance of reliable EPoS in tackling high footfall

The Beatles Story on The Royal Albert Dock opened its doors to the public in May 1990 and has been an expanding business ever since, welcoming an incredible 315,000 visitors in just 2019 alone. The business is considered an integral part of “Liverpool’s future visitor economy growth”.

As well as offering a range of fun activities, The Beatles Story also operates two busy cafés and retail stores which host thousands of international visitors each year. Managing these areas without the right EPoS system during high footfall periods became a real challenge, which is why The Beatles Story team were seeking a solution that would speed up service and streamline operations during peak hours.

The customer reached out to an Authorised Gold Partner, EPOS Systems, who listened carefully to their needs and suggested a range of intuitive solutions to fulfil expectations.

The solution - Seamless integration to manage operations

In order to meet the needs of the customer, the following solutions were implemented:

The clarity and detail of communication between EPOS Systems, DigiTickets and The Beatles Story was a pivotal factor in the success of the installation, allowing for a quick and efficient implementation of the solutions.

The result - Enhanced operational efficiency thanks to reliable solutions

The combination of ICRTouch solutions alongside DigiTickets integration allows The Beatles Story to seamlessly manage ticket sales, capacity management, retail, food and drink stock and sales through one combined system, resulting in streamlined service and improved customer experience. The systems effortlessly process all transactions throughout all areas of the business, including the two cafés and both retail stores, feeding sales reports into TouchOffice Web in real-time.

The customer now benefits from a user friendly, all-in-one system and intelligent back-office reporting, allowing them to make informed business decisions moving forward.

"The launch of this new EPOS solution came at an exciting time for The Beatles Story, alongside the introduction of a brand-new ticketing system from DigiTickets and a new website from Ultimate agency, striving towards a streamlined operation that enhances the visitor experience and supports our venue's continued growth"

Case Study: The White Lion

Nestled in the heart of the Welsh countryside, The White Lion Ystradowen boasts a beautifully renovated bar/restaurant and two luxurious guest rooms.

Offering a varied menu of hearty classics and Sunday roasts, the cosy country kitchen is a popular destination for both village residents and non-residents, many travelling into the area just to sample the cuisine.

Having recently undergone a change of management, the new owners sought a point-of-sale supplier who could provide reliable and accessible customer support along with an easy-to-use system.

With 7-day-a-week, expert support and user-friendly software, EPOS Systems were able to deliver on all the owners’ business needs.

The flexibility and functionality of TouchPoint and TouchOffice (EPOS Systems’ pioneering point of sale and cloud back-office systems), alongside integrated PDQ terminals, allowed The White Lion to provide a smoother and speedier operation.

The install was led by Tom, EPOS Systems’ newly promoted Technical Engineer. Since starting his apprenticeship at the company in July 2022, Tom has shown real drive and determination and excelled when given the task of leading his first solo installation. The management at The White Lion couldn’t agree more:

“The team at EPOS Systems have been amazing. Their speed and proficiency has been superb.”

Why your Pharmacy Needs Point of Sale

With complex inventories of thousands of products, large customer portfolios and often multiple sites; running a pharmacy is no easy task. Luckily a well-designed point of sale (POS) system can assist in creating a smooth-running pharmacy operation.    

Even with the most supportive team around you, inefficient tech can interrupt your business, costing you time and money. An intelligent POS system can automate time-consuming tasks; manage a diverse and vast inventory; provide simple or advanced reporting for sales/stock/staff etc…; integrate with popular third-party applications, including payment systems and accounting software.

What you Should Look for in a Pharmacy Point of Sale System

An intuitive POS system can improve your operation, customer experience, time management and ultimately your pharmacy business’ profitability. When shopping around for a pharmacy point of sale, you need to make sure the system:

  • Is easy-to-use

    • Choose a system that has been designed with the end-user in mind, making it easy to implement and train staff.

  • Is cloud-based

    • Allowing you to manage your business from anywhere, at any time.

  • Has inventory tracking functionality

    • Avoiding waste and mistakes, saving time and keeping your product stock levels up-to-date.

  • Automatically manages time-consuming tasks

    • Maximising efficiency by allowing the system to manage mundane tasks such as creating shelf-edge labels or automatically raising purchase orders for low-stock items.

  • Provides intelligent, real-time reporting and analytics

    • Enabling you to make accurate and detailed decisions to improve your business.

  • Has the ability to integrate

    • Whether that be with a card machine or an accountancy app. Choose a system that can make your processes smoother as well as minimising errors.

  • Accepts multiple payment types

    • Keeping the payment process simple and easy.

  • Is scalable

    • Choose a system that can grow alongside your business, enabling you to manage multiple sites from one place.

  • Provides the ability to keep your pharmacy product files updated

    • Ensuring your products remain up-to-date and competitively priced.

  • Has built-in security

    • Protecting your business against fraudulent behaviour.

  • Allows you to create loyalty programmes

    • Rewarding your loyal customers and retaining your footfall.

  • Comes with reliable support

    • No technology is totally fool-proof so a POS system that has support readily available when you need it is a must!

If you’re in the market for a pharmacy point of sale system then we’d love to help you. Give us a call today on 0800 059 0991.

Sports and Social Club Point of Sale

EPOS Systems has longstanding partnerships with many sports and social clubs. Providing up-to-date point of sale hardware and software and personalised, expert support.

Pontyclun RFC in South Wales has worked with EPOS Systems for 20 years; forming a strong professional partnership that has led to EPOS Systems becoming one of the club’s main sponsors.

The club has reaped the rewards of what EPOS Systems’ point of sale software can provide. Helping them save time, maximise revenue opportunities, manage stock and staff and organise the club’s member benefits.

With EPOS Systems’ software your Sports or Social Club can benefit from:


Easy Stock Management

  • Keep a digital track of your stock

  • Use reporting to highlight best and worst selling products to avoid low or unused stock

  • Automate purchase orders to your suppliers when a product is running low in stock


An Efficient Operation

  • Easy-to-use products that keep training and operations simple

  • Integration with other applications, such as accounting, removing manual processing hours

  • Cloud-based access so that you can manage the operation from wherever you like, whenever you like

Additional Revenue Opportunities

  • Use your point of sale system to advertise for you with a customer facing screen. Generate additional revenue from ad sales or promote your own events

  • Add merchandise or season tickets to your point of sale

Valuable Reporting

  • Real-time reporting that provides you with the data to evaluate your club’s performance and drive it forward

  • Measure staff performance

  • Track revenue, costs and transactions

  • More detailed reports allowing you to drill down into the business

Manage Memberships

  • Issue membership cards allowing your members to add credit or automatically apply discounts

If you’re thinking about point of sale for your sports or social club then give us a call today on 0800 059 0991.

Point of Sale FAQs

What is EPOS?

EPOS stands for electronic point of sale. Invented in 1992, it was designed to simplify the sales process, evolving over time to assist with the management of all areas of business.

EPOS goes beyond a cash register; it is an intelligent web-based system that businesses can rely on for reporting, staff, stock, customer loyalty and promotions management, along with many other features. It can integrate with other systems, such as accounting software or hotel PMS, or even connect to websites or ordering apps to allow for more commerce options.

What is the difference between a cash register and an electronic point of sale system (EPOS)?

A cash register is limited in its functionality allowing for the management of sales only. An EPOS system can assist in driving a business’ efficiency with an intuitive back-office system that saves time and maximises profits. EPOS offers a far greater selection of functions such as, inventory and stock management, staff management, customer loyalty schemes and marketing incentives, plus much more…

What are the key things I should look for in an EPOS system?

- Ease of Use
Whether you’re introducing a new point of sale solution or introducing a new member of staff, you need a system that is easy-to-use and slips straight into your operation. When designed with the end-user in mind, EPOS will be easy to learn and operate.

- Customer Support
Though most EPOS systems are pretty fool proof you may experience a technical issue from time to time, and when you do you’ll need an EPOS expert on the other end of the phone to help you! When picking an EPOS system, make sure you don’t forget the value of a 7-day-a-week reliable service.

- Integration
Use Deliveroo for your takeaway deliveries or Sage for your accounts? It’s worth considering your current programs and choosing an EPOS System that will integrate with them. Allowing you to manage your whole operation more efficiently.

- Versatility and Scalability
Whether you’re an independent retailer or setting up a multi-site empire, you’ll want an EPOS System that can fit with your business’ individual needs. And when it’s time for your business to grow then you’ll need an EPOS system that will be able to grow with you! A good EPOS system will allow for integration across multiple sites, meaning you can manage your entire business from anywhere.

- Security
Protecting your sales data and personal data is important so you’ll want an EPOS system that is secure. Look out for systems that assist with deterring and investigating internal fraud for extra protection.

What do EPOS Systems offer as an EPOS provider?

EPOS Systems have been innovating for 40 years, helping an ever-changing industry adapt, improve, and excel, by providing easy-to-use, feature-perfect products.
With EPOS Systems you will receive reliable and knowledgeable support 7 days a week and a full suite of point-of-sale solutions tailored to your business’ needs.

Do EPOS Systems offer support?

EPOS Systems’ software is designed to be easy to use, but training is still provided with every installation so you’re ready to get started straight away, worry-free.
And if you ever need further assistance, EPOS experts are on call 7 days a week.

Can EPOS Systems offer a software only POS solution?

EPOS Systems pride themselves in offering personalised point of sales solutions and can be as flexible as possible to your business’ requirements. Software only solutions are available depending on the compatibility of the hardware. Our sales team would be delighted to discuss options with you.

What is a complete EPOS System?

A complete EPOS system includes a point-of-sale screen, customer display screen, a cash drawer, receipt printer and fully installed and programmed cloud back-office software.

What point of sale hardware do EPOS Systems supply?

EPOS Systems offer a full suite of point-of-sale hardware including handheld devices, mobile and self-service kiosks.

Is EPOS Systems’ software cloud based?

Absolutely! Meaning you can manage your entire business in real time from anywhere in the world.

What payment providers do EPOS Systems work with?

EPOS Systems’ software integrates with Dojo, Paymentsense and Elavon. A non-integrated option would be available should you wish to use a different provider.

Can EPOS Systems’ software integrate with other systems?

From payment gateway providers and staff resource management to security, accounting, e-commerce and hotel management; EPOS Systems’ software integrates with many third-party applications allowing you to streamline your business.

I’d like an EPOS demonstration. How can I set this up?

Arrange a remote or in person demonstration via EPOS Systems’ sales team, they’ll be delighted to help!

Case Study: SUEZ UK

SUEZ UK Implements Bespoke EPOS Ecosystem

SUEZ Recycling and Recovery UK was established in 1988 as part of the global SUEZ Group to manage waste and water for local authority and business customers. EPOS Systems, has completed an install at four of the Greater Manchester sites.

Employing more than 5,000 people, with more than 600 people employed in Greater Manchester alone, SUEZ manages the waste sites on behalf of the Greater Manchester Combined Authority (GMCA), handling 1.1 million tonnes of waste arising from nearly 2.3million residents.

The Brief - EPOS To Support Business Growth

SUEZ recently launched its most comprehensive and ambitious reuse strategy at the Renew Hub in Greater Manchester. This is an industrial scale model of reuse where household products which otherwise would have gone to waste are upcycled and sold on to consumers via 3 local reuse shops and online retailer eBay. Facilities at the Hub lengthen the lifecycle of products, helping to reduce waste, with all proceeds distributed to charities and community groups across Greater Manchester.

EPOS Systems was tasked with providing a multi-till setup for SUEZ covering all four sites (three reuse shops and the Renew Hub) that could cover barcode assignment, label printing, weight reporting, efficiency staff discounting and above all, accurate reporting.

The Solution - A Bespoke Solution

Each site has a terminal installed with TouchPoint, along with receipt and barcode printers and a barcode scanner. This setup includes a TouchOffice Web account, which allows the SUEZ team remote access to manage their operation centrally.

Reusable household products are delivered to the Renew Hub, categorised as reused goods (sold as is) or upcycled goods (repaired then sold) and given a price depending on the quality. Each product is then assigned a barcode using a label printing script that has been modified to create price-embedded barcodes.

Every product is an open-price product within the system and assigned a price using TouchPoint which prints onto the barcoded label. When the barcode is scanned the product is sold at the price that was assigned to the product at the Hub upon inspection.

Due to the nature of the industry, it is crucial that SUEZ has accurate reporting on the weight of each product going through the system. To achieve this, EPOS Systems has used TouchPoint’s in-built functionality to give each item its average weight value. This was taken from a uniform file containing average weights that SUEZ provided.

A number of bespoke reports have also been created within TouchOffice Web that enable the required information to be generated in one place. These reports detail how many of each product have been sold, at what price, and most importantly, the total weight of each product. SUEZ also utilises the customer database feature within TouchOffice Web to offer a staff discount.

The Result - An Efficient System That Meets Business Needs

EPOS Systems have worked with many clients outside of the retail and hospitality sectors. However, with a unique set of requirements, SUEZ provided an opportunity to really challenge the capabilities of TouchPoint and TouchOffice Web. Through the dedication of the EPOS Systems team and the support of ICRTouch, SUEZ was provided with a customised solution that allows the management of the business and growth.

“The EPoS system created for us is easy to use and has enabled us to make serious progress towards our goals. The Renew Hub is an industry first in terms of the scale of operations and the system allows us to not only track sales, but also tonnages which is vitally important in our industry.”
Colin Preston, Renew Hub Manager At SUEZ Recycling And Recovery UK

This case study was originally published on https://www.icrtouch.com/

Electronic Point of Sale Explained

EPOS stands for electronic point of sale. Invented in 1992, it was designed to simplify the sales process, evolving over time to assist with the management of all areas of business.

EPOS goes beyond a cash register; it is an intelligent web-based system that businesses can rely on for reporting, staff, stock, customer loyalty and promotions management, along with many other features. It can integrate with other systems, such as accounting software or hotel PMS, or even connect to websites or ordering apps to allow for more commerce options.

The right EPOS system can help drive a business’ efficiency, saving on time and maximising profits.

So, what should you look for when choosing an EPOS system? Here’s our top tips:

1)     Ease of Use

Whether you’re introducing a new point of sale solution or introducing a new member of staff, you need a system that is easy-to-use and slips straight into your operation. When designed with the end-user in mind, EPOS will be easy to learn and operate.

 

2)     Customer Support

Though most EPOS systems are pretty fool proof you may experience a technical issue from time to time, and when you do you’ll need an EPOS expert on the other end of the phone to help you! When picking an EPOS system, make sure you don’t forget the value of a 7-day-a-week reliable service.

 

3)     Integration

Use Deliveroo for your takeaway deliveries or Sage for your accounts? It’s worth considering your current programs and choosing an EPOS System that will integrate with them. Allowing you to manage your whole operation more efficiently.

 

4)     Versatility and Scalability

Whether you’re an independent retailer or setting up a multi-site empire, you’ll want an EPOS System that can fit with your business’ individual needs. And when it’s time for your business to grow then you’ll need an EPOS system that will be able to grow with you! A good EPOS system will allow for integration across multiple sites, meaning you can manage your entire business from anywhere.

 

5)     Security

Protecting your sales data and personal data is important so you’ll want an EPOS system that is secure. Look out for systems that assist with deterring and investigating internal fraud for extra protection.

 

Think you’re ready to switch to EPOS? Give us a call today on 0800 059 0991.