Find out if your POS system can work without Wi-Fi

Yes, any decent point of sale (POS) machine should allow you to continue to utilise the vast majority of features without Wi-Fi. Although there may be a small number of functions that you might need to wait to use until you have a connection.

EPOS Systems' pioneering POS systems allow you to continue smoothly with your day-to-day operation even without Wi-Fi. And when you're internet is back up and running, you can send all your sales data to your cloud back office, ready for reporting.

But what if you're running a market stall or a pop-up and don't have access to Wi-Fi?

No Wi-Fi, no problem! Our brand new portable and powerful POS solution, TouchPoint lite operates over 4G connectivity and requires minimal set-up. Making it perfect for festivals, pop-up food stalls, small businesses, beer gardens, plus many more...

Offering all the functionality of our complete POS system, from a lightweight, mobile device. Choose just one or multiple integrated devices depending on the size of your operation; and allow your whole team to take orders and payments all from the palm of their hand.

TouchPoint lite also integrates with Stripe, who are one of the world’s leading payment processing platforms.

If you're looking for a portable POS solution then give our EPOS Experts a call today.

Why your Pharmacy Needs Point of Sale

With complex inventories of thousands of products, large customer portfolios and often multiple sites; running a pharmacy is no easy task. Luckily a well-designed point of sale (POS) system can assist in creating a smooth-running pharmacy operation.    

Even with the most supportive team around you, inefficient tech can interrupt your business, costing you time and money. An intelligent POS system can automate time-consuming tasks; manage a diverse and vast inventory; provide simple or advanced reporting for sales/stock/staff etc…; integrate with popular third-party applications, including payment systems and accounting software.

What you Should Look for in a Pharmacy Point of Sale System

An intuitive POS system can improve your operation, customer experience, time management and ultimately your pharmacy business’ profitability. When shopping around for a pharmacy point of sale, you need to make sure the system:

• Is easy-to-use

  • Choose a system that has been designed with the end-user in mind, making it easy to implement and train staff.

• Is cloud-based

  • Allowing you to manage your business from anywhere, at any time.

• Has inventory tracking functionality

  • Avoiding waste and mistakes, saving time and keeping your product stock levels up-to-date.

• Automatically manages time-consuming tasks

  • Maximising efficiency by allowing the system to manage mundane tasks such as creating shelf-edge labels or automatically raising purchase orders for low-stock items.

• Provides intelligent, real-time reporting and analytics

  • Enabling you to make accurate and detailed decisions to improve your business.

• Has the ability to integrate

  • Whether that be with a card machine or an accountancy app. Choose a system that can make your processes smoother as well as minimising errors.

• Accepts multiple payment types

  • Keeping the payment process simple and easy.

• Is scalable

  • Choose a system that can grow alongside your business, enabling you to manage multiple sites from one place.

• Provides the ability to keep your pharmacy product files updated

  • Ensuring your products remain up-to-date and competitively priced.

• Has built-in security

  • Protecting your business against fraudulent behaviour.

• Allows you to create loyalty programmes

  • Rewarding your loyal customers and retaining your footfall.

• Comes with reliable support

  • No technology is totally fool-proof so a POS system that has support readily available when you need it is a must!

If you’re in the market for a pharmacy point of sale system then we’d love to help you. Give us a call today on 0800 059 0991.

Point of Sale FAQs

What is EPOS?

EPOS stands for electronic point of sale. Invented in 1992, it was designed to simplify the sales process, evolving over time to assist with the management of all areas of business.

EPOS goes beyond a cash register; it is an intelligent web-based system that businesses can rely on for reporting, staff, stock, customer loyalty and promotions management, along with many other features. It can integrate with other systems, such as accounting software or hotel PMS, or even connect to websites or ordering apps to allow for more commerce options.

What is the difference between a cash register and an electronic point of sale system (EPOS)?

A cash register is limited in its functionality allowing for the management of sales only. An EPOS system can assist in driving a business’ efficiency with an intuitive back-office system that saves time and maximises profits. EPOS offers a far greater selection of functions such as, inventory and stock management, staff management, customer loyalty schemes and marketing incentives, plus much more…

What are the key things I should look for in an EPOS system?

- Ease of Use
Whether you’re introducing a new point of sale solution or introducing a new member of staff, you need a system that is easy-to-use and slips straight into your operation. When designed with the end-user in mind, EPOS will be easy to learn and operate.

- Customer Support
Though most EPOS systems are pretty fool proof you may experience a technical issue from time to time, and when you do you’ll need an EPOS expert on the other end of the phone to help you! When picking an EPOS system, make sure you don’t forget the value of a 7-day-a-week reliable service.

- Integration
Use Deliveroo for your takeaway deliveries or Sage for your accounts? It’s worth considering your current programs and choosing an EPOS System that will integrate with them. Allowing you to manage your whole operation more efficiently.

- Versatility and Scalability
Whether you’re an independent retailer or setting up a multi-site empire, you’ll want an EPOS System that can fit with your business’ individual needs. And when it’s time for your business to grow then you’ll need an EPOS system that will be able to grow with you! A good EPOS system will allow for integration across multiple sites, meaning you can manage your entire business from anywhere.

- Security
Protecting your sales data and personal data is important so you’ll want an EPOS system that is secure. Look out for systems that assist with deterring and investigating internal fraud for extra protection.

What do EPOS Systems offer as an EPOS provider?

EPOS Systems have been innovating for 40 years, helping an ever-changing industry adapt, improve, and excel, by providing easy-to-use, feature-perfect products.
With EPOS Systems you will receive reliable and knowledgeable support 7 days a week and a full suite of point-of-sale solutions tailored to your business’ needs.

Do EPOS Systems offer support?

EPOS Systems’ software is designed to be easy to use, but training is still provided with every installation so you’re ready to get started straight away, worry-free.
And if you ever need further assistance, EPOS experts are on call 7 days a week.

Can EPOS Systems offer a software only POS solution?

EPOS Systems pride themselves in offering personalised point of sales solutions and can be as flexible as possible to your business’ requirements. Software only solutions are available depending on the compatibility of the hardware. Our sales team would be delighted to discuss options with you.

What is a complete EPOS System?

A complete EPOS system includes a point-of-sale screen, customer display screen, a cash drawer, receipt printer and fully installed and programmed cloud back-office software.

What point of sale hardware do EPOS Systems supply?

EPOS Systems offer a full suite of point-of-sale hardware including handheld devices, mobile and self-service kiosks.

Is EPOS Systems’ software cloud based?

Absolutely! Meaning you can manage your entire business in real time from anywhere in the world.

What payment providers do EPOS Systems work with?

EPOS Systems’ software integrates with Dojo, Paymentsense and Elavon. A non-integrated option would be available should you wish to use a different provider.

Can EPOS Systems’ software integrate with other systems?

From payment gateway providers and staff resource management to security, accounting, e-commerce and hotel management; EPOS Systems’ software integrates with many third-party applications allowing you to streamline your business.

I’d like an EPOS demonstration. How can I set this up?

Arrange a remote or in person demonstration via EPOS Systems’ sales team, they’ll be delighted to help!

Case Study: SUEZ UK

SUEZ UK Implements Bespoke EPOS Ecosystem

SUEZ Recycling and Recovery UK was established in 1988 as part of the global SUEZ Group to manage waste and water for local authority and business customers. EPOS Systems, has completed an install at four of the Greater Manchester sites.

Employing more than 5,000 people, with more than 600 people employed in Greater Manchester alone, SUEZ manages the waste sites on behalf of the Greater Manchester Combined Authority (GMCA), handling 1.1 million tonnes of waste arising from nearly 2.3million residents.

The Brief - EPOS To Support Business Growth

SUEZ recently launched its most comprehensive and ambitious reuse strategy at the Renew Hub in Greater Manchester. This is an industrial scale model of reuse where household products which otherwise would have gone to waste are upcycled and sold on to consumers via 3 local reuse shops and online retailer eBay. Facilities at the Hub lengthen the lifecycle of products, helping to reduce waste, with all proceeds distributed to charities and community groups across Greater Manchester.

EPOS Systems was tasked with providing a multi-till setup for SUEZ covering all four sites (three reuse shops and the Renew Hub) that could cover barcode assignment, label printing, weight reporting, efficiency staff discounting and above all, accurate reporting.

The Solution - A Bespoke Solution

Each site has a terminal installed with TouchPoint, along with receipt and barcode printers and a barcode scanner. This setup includes a TouchOffice Web account, which allows the SUEZ team remote access to manage their operation centrally.

Reusable household products are delivered to the Renew Hub, categorised as reused goods (sold as is) or upcycled goods (repaired then sold) and given a price depending on the quality. Each product is then assigned a barcode using a label printing script that has been modified to create price-embedded barcodes.

Every product is an open-price product within the system and assigned a price using TouchPoint which prints onto the barcoded label. When the barcode is scanned the product is sold at the price that was assigned to the product at the Hub upon inspection.

Due to the nature of the industry, it is crucial that SUEZ has accurate reporting on the weight of each product going through the system. To achieve this, EPOS Systems has used TouchPoint’s in-built functionality to give each item its average weight value. This was taken from a uniform file containing average weights that SUEZ provided.

A number of bespoke reports have also been created within TouchOffice Web that enable the required information to be generated in one place. These reports detail how many of each product have been sold, at what price, and most importantly, the total weight of each product. SUEZ also utilises the customer database feature within TouchOffice Web to offer a staff discount.

The Result - An Efficient System That Meets Business Needs

EPOS Systems have worked with many clients outside of the retail and hospitality sectors. However, with a unique set of requirements, SUEZ provided an opportunity to really challenge the capabilities of TouchPoint and TouchOffice Web. Through the dedication of the EPOS Systems team and the support of ICRTouch, SUEZ was provided with a customised solution that allows the management of the business and growth.

“The EPoS system created for us is easy to use and has enabled us to make serious progress towards our goals. The Renew Hub is an industry first in terms of the scale of operations and the system allows us to not only track sales, but also tonnages which is vitally important in our industry.”
Colin Preston, Renew Hub Manager At SUEZ Recycling And Recovery UK

This case study was originally published on https://www.icrtouch.com/