You’ve heard of the benefits of an EPOS (electronic point of sale) system; increased operation efficiency, enhanced customer experience, provision of detailed business insights... But are you really making the most out of your EPOS software?
Like many other small to medium-sized businesses (SMEs), you may not be. We got together our crack team of EPOS Experts to compile a list of epic yet underutilised EPOS features that most SMEs could really benefit from!
We pride ourselves on offering the best, most pioneering point of sale products, all features mentioned are based on the products we sell.
Stock Management
When utilised effectively, digitised stock management can save you time and money, along with minimising wastage. Let your system do the hard work for you, digitally monitoring stock levels and automatically reordering items when they are low.
The stock management feature also allows you to drill down right into the core of your stock. Whether you’re an independent restaurant looking to monitor each ingredient in your dishes, or a retail business tracking individual items in your product line; your company can benefit from maximising your POS software’s stock features.
Top Tip!
Use stock management to calculate a product’s RRP (recommended retail price), helping you hit your business’ profit margin targets.
When utilising the stock feature you can determine a product’s average cost, along with its standard selling price and gross profit actual percentage. You can then set a gross profit target, and the system will recommend a RRP to achieve this. This intuitive stock function gives you the data to make informed price decisions to increase profits and avoid the inaccuracy of ‘guestimating.’
Kitchen Display System Integration
Smoother, quicker, error-free... sound good? It is. That’s why every client who has installed a kitchen display system hasn’t looked back.
Perfect for busy businesses, the kitchen display system eliminates the errors that can arise when relying on traditional paper ordering. Digitally communicating orders directly to the kitchen straight from the waiting staff’s order pad, your point of sale till, a self-order kiosk or even from your customer’s phone; prevents orders being lost or misinterpreted.
Allow your kitchen team to manage how orders are viewed, set timers, review completed orders and notify waiting staff when orders are ready.
Top Tip!
Avoid confusion by setting the system to split food and beverage elements from each order and automatically send them to either the bar or kitchen.
Staff Management
Did you know your EPOS system can also help you with staff management? Monitor staff hours by utilising the ‘clock in and out’ functionality, assisting with payroll administration.
Activate a number of unique sign in methods including iButton, magnetic, RFID and biometrics.
Keep a track of any mishaps by recording all point of sale operations, allowing you to pinpoint errors, provide any additional training and help with error reduction. Your point of sale system can also be integrated with CCTV to add an additional layer of protection for your business, your staff and your customers.
Utilise the point of sale’s staff reports to help you monitor staff performance and set staff incentives.
Automate Promotions
Use your point of sale to take the admin out of running promotions. Set multiple price levels for each product so you can switch between prices for certain periods. Perfect for a daily happy hour or other time sensitive promotions, the till will automatically revert back to standard pricing after the scheduled period has ended.
Along with scheduled promotions, you can also utilise your till to mix and match offers, set menu package prices and produce vouchers and discount codes to further maximise revenue opportunities.
Top Tip!
Set up push notifications in your cloud back office to prompt staff to upsell or communicate promotions whilst serving customers. If you utilise the ordering app, push notifications can also be activated to alert customers to your latest offers.
Revenue Boosting Reports
Your point of sale software provides the perfect window into your business. Crammed full of data driven reports that can assist you in driving and improving both operations and sales. Most of our clients benefit from the top line reporting features of their EPOS system, but few really delve into the potential revenue boosting reports that it has to offer.
Our EPOS Experts have pinpointed two particular reports that remain underutilised but have the potential to push profits.
PLU Last Time Sold – This report highlights when products were last sold, giving you an understanding of that product’s performance. This provides you an opportunity to promote slow selling stock, avoiding wastage and repeat ordering.
PLU Top Sellers by Quantity – This report assists with managing profit margins for your top selling products. Could you add a slight increase to one of your best sellers to boost profits? A small increase per item on your best selling products could equate to a large revenue boost overall.
Interested to hear more about what our EPOS products have to offer? Our EPOS Experts are always happy to help. Contact them today on 0333 577 6001.